SHIPPING & RETURNS
We ship our cables via USPS. All packages over 1 pound go Priority Mail Service. All packages that are 1 pound or less are shipped First Class. All packages will have tracking numbers emailed upon shipment. Packages shipped to the continental United States are shipped free. Packages shipped to Alaska and Hawaii may incur a small surcharge. International shipments are priced according to location. In some instances we may ship via UPS ground for heavier and larger packages. We reserve the right to ship with the shipper of our choice.
RETURN & EXCHANGE POLICY
All cables are checked prior to shipment to insure the set is correct. In the case that you find something in error, contact us and we will correct the issue. Any and all returns of items customized will be assessed a 15% restocking fee. "Customized" means anything other than black cable with standard lugs and standard heat shrink. This covers the cost associated with shipping the product to you, it is not a profit center.